Privacy Policy — ToolsDock

1. INTRODUCTION

ToolsDock is an online file processing platform that provides tools for converting, compressing, and editing media files.

By using ToolsDock (https://toolsdock.org), you agree to this Privacy Policy.

2. INFORMATION WE COLLECT

We do NOT require user accounts to use most tools.

We may collect:

• Uploaded files (temporary processing only)
• Basic technical data (such as browser type, device type, and IP address)
• Usage data (such as tool interactions, performance metrics, and error logs)
• Contact form submissions: Name, email address, category, and message (when you contact us)
• Newsletter subscriptions: Email address and subscription preferences (when you voluntarily sign up for our newsletter)

We do NOT sell your personal data.

3. FILE UPLOADS & PROCESSING

ToolsDock processes user-uploaded files strictly for conversion or editing purposes.

Important rules:

• Files are temporarily stored during processing only
• Files are processed on secure servers
• Files may be stored temporarily in cloud storage
• All files are automatically deleted after:
  • successful processing and download OR
  • maximum 5 minutes if not downloaded

We do NOT permanently store any user files.

4. HOW WE USE DATA

We use collected data to:

• Provide file conversion and editing services
• Improve performance and reliability
• Detect abuse or system errors
• Respond to your contact requests and provide customer support
• Send you newsletter communications, including product updates, feature announcements, and other ToolsDock news

5. COOKIES

We may use cookies to:

• Maintain session stability
• Improve user experience
• Track anonymous analytics

You can disable cookies in your browser settings.

Some cookies may be necessary for core site functionality, while others may be used for analytics, performance monitoring, or security purposes.

6. ANALYTICS

We may use analytics tools to understand how visitors interact with ToolsDock, improve performance, identify technical issues, and enhance user experience.

Analytics information is generally collected in aggregated or anonymized form and is not used to personally identify users.

7. THIRD-PARTY SERVICE PROVIDERS

We may use third-party service providers to help operate, secure, host, maintain, and improve ToolsDock.

These providers may assist with:

• Website hosting and infrastructure
• Security and fraud prevention
• Content delivery and performance optimization
• Email communications and support
• Newsletter delivery and subscription management
• Cloud storage and file delivery

These providers may process information only as necessary to provide their services. Each service has its own privacy policy.

FILE STORAGE

Files and assets may be stored and delivered using cloud storage providers, including Backblaze B2.

NEWSLETTER COMMUNICATIONS

We may use third-party email service providers to manage newsletter subscriptions and deliver product updates, announcements, and other communications.

CONTACT FORM COMMUNICATIONS

We may use third-party email delivery providers to process and deliver contact form submissions.

8. DATA SECURITY

We implement reasonable security measures to protect files and system access.

However, no system is 100% secure.

9. NEWSLETTER & UNSUBSCRIBING

If you subscribe to our newsletter, you will receive emails from ToolsDock. You can unsubscribe at any time by clicking the unsubscribe link included in every newsletter email.

To request deletion of your newsletter data or any other personal information we may hold, please contact us at:

support@toolsdock.org for privacy requests, or contact@toolsdock.org for general contact form messages.

10. DATA RETENTION

Files are retained only temporarily during processing.

Uploaded files and generated output files are automatically deleted after processing or within a short period if not downloaded.

We do not maintain permanent storage of user-uploaded files.

11. CHILDREN'S PRIVACY

ToolsDock is not directed toward children and is not intended for use by individuals who are not legally permitted to use online services in their jurisdiction.

We do not knowingly collect personal information from children.

12. MODIFICATIONS

We may update this Privacy Policy at any time.

Continued use of ToolsDock means acceptance of changes.

13. DISCLAIMER OF LIABILITY

ToolsDock is provided "as is" without any warranties, express or implied. We are not responsible for any data loss, damages, or other issues that may arise from using our service.

14. CONTACT

For questions, support requests, privacy inquiries, or concerns regarding this Privacy Policy, please visit:

Contact